AMONG THE MANY TOOLS A MANAGER CAN USE FOR STRATEGIC PLANNING, SCENARI
O PLANNING STANDS OUT FOR ITS ABILITY TO CAPTURE A WHOLE RANGE OF poss
ibilities in rich detail. By identifying basic trends and uncertaintie
s, a manager can construct a series of scenarios that will help to com
pensate for the usual errors in decision making - overconfidence and t
unnel vision. Through case studies of Interpublic, an international ad
vertising agency, and Anglo-American Corporation in South Africa, the
author describes how to build scenarios in a step-by-step process and
how to use the resulting stories to plan a company's future.