Objective: To examine patient characteristics and situational and clin
ical factors that affect utilization of Emergency Medical Services (EM
S) for symptoms of acute myocardial infarction (AMI). Design: Telephon
e interview of patients hospitalized with suspected AMI. Setting: Nine
hospitals in King County, Washington. Patients: Patients admitted to
a coronary or intensive care unit between October 1, 1986, and Decembe
r 31, 1987, with suspected AMI occurring out of hospital. Spouses of p
atients who met criteria but died during the hospitalization also part
icipated. Outcome Measures: Patient demographics, coping strategies, s
ituational factors, prior cardiac history, perceived symptom severity,
belief about the nature of condition, and method of transportation. R
esults: Descriptive statistics showed that although few patients calle
d EMS as a ''first thing'' in response to symptoms, almost half of all
patients called EMS before being hospitalized. Stepwise logistic regr
ession analyses revealed that being older, the belief that one was exp
eriencing a heart attack, the presence of other people (including the
spouse), and the lack of physical activity at time of symptom onset, w
ere related to both greater and quicker utilization of EMS. Additional
ly, education, medical history of angina, and severity of symptoms als
o were related to utilization of EMS. Conclusion: The findings are dis
cussed in a theoretical context, using Leventhal's self-regulatory mod
el to suggest avenues for future research and interventions.