The author investigates emerging developments of social indicators thr
ough the experience of a health planning initiative begun in 1986 unde
r the coordination of the World Health Organization (Europe). By 1993
over 400 municipalities in first world countries had voluntarily commi
tted themselves to participation. The paper results from interviews an
d reviews of some participants' programs and materials, with significa
nt reliance upon material from Canada and the coordinating WHO office.
The author divides indicator development into political and technical
components, stressing the former. He makes nine principal conclusions
relating to indicators' success: (1) three stages of indicator develo
pment are understanding, consensus and commitment; (2) indicators must
be grounded in target population's reality; (3) indicators are histor
ical artifacts; (4) programs must be in place that make indicator need
apparent; (5) process is product; (6) new skills must be supplied; (7
) indicators are client-driven; (8) good process protects indicators'
integrity from inappropriate influence; and (9) quality is a culturall
y-derived value defying aggregation.