FUNCTIONAL DIALOGUES AND COLLECTIVE ACTIV ITIES

Authors
Citation
P. Falzon, FUNCTIONAL DIALOGUES AND COLLECTIVE ACTIV ITIES, Travail humain, 57(4), 1994, pp. 299-312
Citations number
31
Categorie Soggetti
Psychology, Applied",Ergonomics,Ergonomics
Journal title
ISSN journal
00411868
Volume
57
Issue
4
Year of publication
1994
Pages
299 - 312
Database
ISI
SICI code
0041-1868(1994)57:4<299:FDACAI>2.0.ZU;2-3
Abstract
The study of functional dialogues in collective activities may contrib ute to the analysis of cooperative behaviour and thus to the definitio n of cooperative systems. In this perspective, several issues have to be raised: role of multi-modal communication (and more specifically ar ticulations between verbal and nan-verbal communication), role of the ostensive behavior in collective work, role of the dialogue in cogniti ve synchronization and in temporo-operational synchronization. A dialo gue is both a tool for fulfilling a task and an activity in itself, gi ving rise to specific mental representations. Several studies of funct ional dialogues illustrate this view. The first studies consider the e laboration and use of an interlocutor model in cooperative interaction . The following studies focus on the modalities of cooperation and of intelligent assistance, through the analysis of the dialogues occurrin g between the two actors of the situation.