CONFLICT STYLES AS INDICATORS OF BEHAVIORAL-PATTERNS IN INTERPERSONALCONFLICTS

Authors
VOLKEMA RJ BERGMANN TJ
Citation
Rj. Volkema et Tj. Bergmann, CONFLICT STYLES AS INDICATORS OF BEHAVIORAL-PATTERNS IN INTERPERSONALCONFLICTS, The Journal of social psychology, 135(1), 1995, pp. 5-15
Citations number
22
Categorie Soggetti
Psychology, Social
Journal title
The Journal of social psychology → ACNP
ISSN journal
00224545
Volume
135
Issue
1
Year of publication
1995
Pages
5 - 15
Database
ISI
SICI code
0022-4545(1995)135:1<5:CSAIOB>2.0.ZU;2-Z
Abstract
Relationships were examined between the assertiveness and cooperativen ess dimensions of conflict styles, as determined by the Thomas-Kilmann Conflict MODE Instrument, and the specific behaviors, as identified t hrough a situational conflict questionnaire, used by American business school students in a recent interpersonal conflict. The results sugge st that preferences for assertiveness are reflected in both strategic and tactical use of behaviors, whereas cooperativeness is associated w ith last-choice behaviors.