Pk. Goel et al., INFLUENCE OF LOCATION AND STAFF KNOWLEDGE ON QUALITY OF RETAIL PHARMACY PRESCRIBING FOR CHILDHOOD DIARRHEA IN KENYA, International journal for quality in health care, 8(6), 1996, pp. 519-526
Background: Retail pharmacies are important sources of advice on pharm
aceuticals in developing countries, where many purchasing decisions ar
e unmediated by medical professionals. For childhood diarrhea, choice
of drug sales in pharmacies has been found to be consistently poor, wh
ether with or without prescription, as evidenced by a low use of effec
tive oral rehydration salts (ORS) and high use of marginally effective
or ineffective products such as antimotility agents, adsorbents, and
antimicrobials. Little information is available about factors influenc
ing prescribing by pharmacy personnel in these settings. This paper re
ports results of an analysis which examined the influence of rural ver
sus urban location, neighborhood socio-economic status (SES), and clin
ical knowledge of pharmacy assistants on quality of prescribing in ret
ail pharmacies in Kenya. Methods: Using WHO treatment guidelines, we m
easured quality of prescribing in childhood diarrhea as: (1) the propo
rtion of client encounters in which ORS is prescribed (indicating high
er quality practice); and (2) the proportion of visits in which an ant
idiarrheal product is prescribed (lower quality practice). We obtained
data on prescribing in a simple case of childhood diarrhea using surr
ogate patient visits to 91 pharmacies located in the major urban area
of Kenya Nairobi) and four rural towns. Multivariate logistic regressi
on was used to examine the association between pharmacy predictor vari
ables and the quality of prescribing. Results: No consistent relations
hip was found between the clinical knowledge of pharmacy assistants an
d quality of prescribing. Controlling for number of products prescribe
d, gender of the assessor, and level of knowledge, multivariate analys
es indicated that in comparison to rural pharmacies, the odds of presc
ribing ORS were significantly higher in parmacies located in high SES
(OR 4.7; 95% CI = 1.4,16.1) or middle SES (OR = 4.5; CI = 1.9,10.6) ur
ban neighborhoods; the odds in low SES urban pharmacies were similar t
o those in rural areas (OR = 2.0; CI = 0.6,6.2). The odds of prescribi
ng antidiarrheal products did not differ significantly in any geograph
ic area. Conclusions: Location of a retail pharmacy in a rural area or
in a low-income urban neighborhood was associated with suboptimal qua
lity of prescribing as evidenced by lower use of ORS. No relationship
between clinical knowledge and quality of practice was detected. Futur
e research is needed to examine such factors as the influence of intra
-pharmacy authority structure, perceived efficacy of pharmaceuticals,
local patterns of physician practice, and economic incentives on the q
uality of prescribing. Copyright (C) 1996 Elsevier Science Ltd.