In 1993, the Medical College of Pennsylvania (MCP), mindful of the rap
idly changing environments of health care delivery, created three surv
eys to gather information from outside the school that would help the
faculty plan how the curriculum and advising system could better prepa
re students and residents for the demands of twenty-first-century medi
cine. The first survey focused on the MCP seniors graduating that year
and asked about their perceptions of their medical education and thei
r specialty and residency choices. The second survey, directed to 40 m
edical residency program directors in family medicine, internal medici
ne, pediatrics, and surgery, sought to identify the characteristics of
applicants that these directors valued when selecting entrants to the
ir programs. The third survey, of 30 employers to their programs. The
third survey, of 30 employers of physicians representing four practice
environments (private practice, hospitals/other health systems, acade
mic medical centers, and health maintenance organizations), sought inf
ormation on hiring and recruitment practices and the skills, competenc
ies, and attitudes these employers valued most when hiring recently gr
aduated physicians. The responses showed several differences and/or mi
sperceptions among the views held by the three groups surveyed and sug
gest that medical educators have not adapted as rapidly as have employ
ers to changes in the health care environment. Academic health centers
must broaden their missions and make changes in their own institution
al cultures, both to maintain their own viability and to train physici
ans who have the balance between scientific and technical competency a
nd essential personal characteristics (such as empathy) that the next
century's practice will probably demand.