HELPLESS HELPERS - AN INTERGROUP CONFLICT INTERVENTION

This report of an intervention in a mental health care institution ill ustrates that exchanging distorted group images is an effective strate gy for improving situations of intergroup conflict. The intervention i s especially effective if the group images are nor attacked which tend s to reinforce rather than mitigate them, but if they are undermined i n a nondirective way instead The implementation of this nondirective p rocess intervention is discussed in depth to demonstrate how the origi nal intervention technique is enriched in several respects.