This work surveyed Taiwanese companies to identify their key issues co
nfronting managers and developers of IS. A sample survey strategy was
used with a questionnaire and interviews. The questionnaire was evalua
ted and pretested; it contained 38 key issues. 748 questionnaires were
mailed out and there were 332 effective responses. The top 3 issues w
ere found to be: top management support, communication between the IS
department and users, and aligning MIS with business goals. Factor ana
lysis was used to aggregate the issues into seven higher factors. The
effects of the various variables on the rankings and ratings of the ke
y issues were analyzed. The rankings were then compared with a 1988 su
rvey in Taiwan; in addition, the results were compared with recent U.S
. surveys.