A. Coman et B. Ronen, INFORMATION TECHNOLOGY IN OPERATIONS MANAGEMENT - A THEORY-OF-CONSTRAINTS APPROACH, International Journal of Production Research, 33(5), 1995, pp. 1403-1415
Citations number
NO
Categorie Soggetti
Engineering,"Operatione Research & Management Science
The theory of constraints (TOC) has recently gained much success in it
s application to industrial and service organizations. This paper appl
ies the TOC principles to the management of information technology (IT
) in the organization. The paper creates a four tiered model for the a
pplication of the TOC to IT, starting with TOC's throughput-driven bus
iness policy; on with the seven step resource management methodology;
through the cost/utilization capital investment technique; and conclud
ing with the drum-buffer-rope production activity procedure. We draw a
framework and a methodology showing how IT can be more effective usin
g the TOC way of management. In order to systematically explore the lo
cation of the organization's constraints we adapt to the TOC a synthes
is of three established management frameworks: stakeholder analysis, t
he value chain and Boston Consulting Group's portfolio analysis model.