Episodic classification problems are the transient responsibilities of
the knowledge worker-growing and then receding in importance over tim
e. Typically, episodic classification problems do not conform to tradi
tional expert system solutions, and they require specialized architect
ures to offer decision support and increased span of control for those
individuals whose task is expediting the problems. This paper describ
es a system for addressing episodic classification problems, giving ap
propriate functional and technical detail, and continues by illustrati
ng the effectiveness of the system through a case study of use of the
system.