The psychological profile of tinnitus patients who sought treatment (H
elp-Seeking, HS) was compared with that of patients who did not seek h
elp (non-help-seeking, NHS) and with normal control subjects. Psycholo
gical evaluations as well as hearing, tinnitus loudness, and tinnitus
pitch were measured. Overall, the psychiatric symptomatology of HS (n
= 50) was more severe with poorer effective coping abilities and exter
nalization of locus of control than NHS (n = 50). However, the psychia
tric symptomatology of the NHS was remarkably more severe than that in
the normals (n = 73) and more like that in the HS even though they di
d not turn to treatment. Tinnitus loudness was significantly lower in
HS than in NHS subjects. The lower the tinnitus loudness, the higher t
he psychiatric symptomatology. The trend towards subclinical abnormali
ties in NHS indicates their vulnerability to pathology and this requir
es the attention of the therapist in order to increase the patient's s
elf-awareness and to suggest preventive coping strategies or relaxatio
n techniques.