The physical workload of ambulance assistants was assessed by means of
the Ovako Working posture Analysis System (OWAS) observation method a
nd a Work and Health Questionnaire (WHQ) for measuring perceived workl
oad. In addition, a biomechanical model was applied to several specifi
cally strenuous conditions that were simulated in a laboratory situati
on. Bad postures were identified for a number of activities: 16% to 29
% of a work shift was spent in harmful positions. Strenuous situations
occur particularly during rides in emergency situations. The results
of observed and perceived workload are generally in agreement. A numbe
r of practical recommendations are made. They concern, for example, th
e equipment in ambulance cars, training of ambulance assistants and ad
aptations in working procedures.