USING ELECTRONIC MAIL SURVEYS AND COMPUTER-MONITORED DATA FOR STUDYING COMPUTER-MEDIATED COMMUNICATION-SYSTEMS

Authors
ANDERSON SE GANSNEDER BM
Citation
Se. Anderson et Bm. Gansneder, USING ELECTRONIC MAIL SURVEYS AND COMPUTER-MONITORED DATA FOR STUDYING COMPUTER-MEDIATED COMMUNICATION-SYSTEMS, Social science computer review, 13(1), 1995, pp. 33-46
Citations number
30
Categorie Soggetti
Social, Sciences, Interdisciplinary","Computer Sciences, Special Topics","Computer Science Interdisciplinary Applications
Journal title
Social science computer review → ACNP
ISSN journal
08944393
Volume
13
Issue
1
Year of publication
1995
Pages
33 - 46
Database
ISI
SICI code
0894-4393(1995)13:1<33:UEMSAC>2.0.ZU;2-X
Abstract
The methodology used in this study demonstrated an effective and relat ively cost- and time-efficient means of studying a public telecomputin g system using computer-monitored data and a lengthy electronic mail s urvey. The 72-item questionnaire was sent to a random sample of 600 dr awn from a relatively heterogeneous population of users. The response rate was 68%. Respondents tended to be experienced computer users who used the system more and perceived it as more accessible than did nonr espondents.