The practice, in some academic libraries, of lending periodicals to st
aff and students can frequently lead to frustration and disappointment
on the part of other users pursuing the same articles. Reports result
s of a survey of periodicals lending policies in university libraries,
focusing on library and information science periodicals which are uni
que in that they have an additional user group in academic libraries,
namely professional library staff. Explores the views of users, level
of complaints about these policies, and compares loan periods, recall
policies, photocopying charges and other related issues. Questionnaire
s were sent by electronic mail and post to academic departments and li
braries in the UK, Ireland, North America, Australasia, and Scandinavi
a. Concludes that: the lending of periodicals causes problems for acad
emic staff, library staff and, especially, for students; only a minori
ty of academic libraries lend periodicals, with lending being more pop
ular in the UK than the USA; and there is a clear difference of percep
tion between librarians and their users about the difficulties involve
d. Suggests possible solutions, including: electronic access; duplicat
e copies of key periodicals for circulation among library staff; study
packs and short loan arrangements; lending of older, bound volumes; a
nd the making of loose issues reference only.