D. Keltner, SIGNS OF APPEASEMENT - EVIDENCE FOR THE DISTINCT DISPLAYS OF EMBARRASSMENT, AMUSEMENT, AND SHAME, Journal of personality and social psychology, 68(3), 1995, pp. 441-454
According to appeasement hypotheses, embarrassment should have a disti
nct nonverbal display that is more readily perceived when displayed by
individuals from lower status groups. The evidence from 5 studies sup
ported these two claims. The nonverbal behavior of embarrassment was d
istinct from a related emotion (amusement), resembled the temporal pat
tern of facial expressions of emotion, was uniquely related to self-re
ports of embarrassment, and was accurately identified by observers who
judged the spontaneous displays of various emotions. Across the judgm
ent studies, observers were more accurate and attributed more emotion
to the embarrassment displays of female and African-American targets t
han those of male and Caucasian targets. Discussion focused on the uni
versality and appeasement function of the embarrassment display.