EVOLUTION OF A GROUNDED THEORY - CONFLICT-RESOLUTION THROUGH CULTURE BROKERING

This article describes the evolution of the middle-range substantive t heory of culture brokering. The theory was generated by first conducti ng a concept analysis that yielded 12 attributes of the concept of cul ture brokering. The concept analysis was accomplished using the anthro pology, health-related, and business literature. In addition, data fro m an interpretive ethnographic study were used to further develop the concept of culture brokering. The theory was then generated from four grounded theory studies. Each study was used to frame the grounded the ory model and to strengthen and refine the categories and links betwee n categories within the basic social process of culture brokering. The culture brokering theory can guide the practice of nurses in situatio ns where conflict is present in the health care interaction. The theor y is grounded in the experiences of nurses attempting conflict resolut ion in the context of health care interactions.