Employee creativity and corporate innovation have become important top
ics in management literature. Because the broadcast industry is depend
ent upon entertainment to attract viewers and listeners, most radio an
d television stations are staffed by artistic, creative personnel. The
se creative employees do not always respond to standard management and
motivational techniques. Recent theories focus upon the end product t
o define creativity. Artists, however, often consider the process of c
reativity as more important than the final product. A new modified-pro
cess definition of creativity is suggested in which the artistic conce
rns of production personnel and the goal-oriented business requirement
s of management combine to form a structured system for creative endea
vors. Characteristics of creative people are discussed along with tech
niques to manage creative personnel.