Dm. Vickery et Wd. Lynch, DEMAND MANAGEMENT - ENABLING PATIENTS TO USE MEDICAL-CARE APPROPRIATELY, Journal of occupational and environmental medicine, 37(5), 1995, pp. 551-557
A rationale is presented for considering demand management as well as
supply management (managed care) in the current debate on health care
reform. Demand management is the support of individuals so that they m
ay make rational health and medical decisions based on a consideration
of benefits and risks. The concept of demand for medical services is
examined within a theoretical framework of four components: morbidity,
perceived need, patient preference, and nonhealth motives. Two compon
ents, perceived need and patient preference, are suggested to offer co
nsiderable potential for making utilization more appropriate and reduc
ing costs. Current demand services and potential hazards related to th
eir continued expansion are discussed.