A KOREAN GROUP DECISION-SUPPORT SYSTEM

A Group Decision Support System (GDSS) can be used to improve communic ation in many languages. Heretofore, the vast majority of research wit h these systems has been conducted on American groups using English. H ere, we demonstrate how groups of Korean students used a GDSS develope d at the University of Mississippi to exchange comments in Korean and English anonymously and simultaneously. The study found no significant differences between the English and Korean systems in terms of self-a ssessed ratings of evaluation apprehension, production blocking, and p rocess satisfaction. Participants rated both systems favourably, suppo rting our hypothesis that Korean groups can benefit from the use of a GDSS.