IMPACT OF COGNITIVE-ABILITIES OF EXPERTS ON THE EFFECTIVENESS OF ELICITED KNOWLEDGE

Authors
CHAO CJ SALVENDY G
Citation
Cj. Chao et G. Salvendy, IMPACT OF COGNITIVE-ABILITIES OF EXPERTS ON THE EFFECTIVENESS OF ELICITED KNOWLEDGE, Behaviour & information technology, 14(3), 1995, pp. 174-182
Citations number
30
Categorie Soggetti
Ergonomics,"Information Science & Library Science","Computer Sciences, Special Topics
Journal title
Behaviour & information technology → ACNP
ISSN journal
0144929X
Volume
14
Issue
3
Year of publication
1995
Pages
174 - 182
Database
ISI
SICI code
0144-929X(1995)14:3<174:IOCOEO>2.0.ZU;2-G
Abstract
This paper addresses the possible relation of cognitive abilities of e xperts on the effectiveness of acquired knowledge for three different tasks (diagnosis, debugging and interpretation) and four different met hods of knowledge elicitation (interview, protocol, induction and repe rtory grid). Based on task analysis and the analysis of method of know ledge elicitation, ten cognitive abilities have been identified. Exper imental data indicate that the cognitive abilities of experts affect s ignificantly the effectiveness of the elicited data and the percentage of total knowledge acquired.