Mn. Frolick et Bp. Robichaux, EIS INFORMATION REQUIREMENTS DETERMINATION - USING A GROUP SUPPORT SYSTEM TO ENHANCE THE STRATEGIC BUSINESS OBJECTIVES METHOD, Decision support systems, 14(2), 1995, pp. 157-170
Citations number
27
Categorie Soggetti
System Science","Computer Science Artificial Intelligence","Operatione Research & Management Science","Computer Science Information Systems
Executive information systems (EIS) provide executives with easy acces
s to high-level strategic information about a firm's current status. T
he potential of EIS is reflected in a growing list of success stories.
Unfortunately, more EIS fail than succeed. Among the reasons for EIS
failure is the inability to develop systems that meet executive needs.
The strategic business objectives (SBO) method has previously been su
ggested to meet this challenge. The SBO method takes an organization-w
ide view of EIS information requirements by identifying and linking bu
siness objectives related to the strategic business objectives of the
organization. The method relies on effective communication between EIS
executive users and EIS developers. The SBO method can be enhanced by
group support systems (GSS). GSS support a variety of group activitie
s, including communication, planning, and decision making. Group activ
ities within the SBO method that benefit from GSS support are identifi
ed and matched with GSS software tools and procedures. Advantages and
disadvantages of this approach are discussed.