A PERFORMANCE MEASURING MATRIX FOR CAPTURING THE IMPACT OF AMT

New approaches are required to successfully justify and implement adva nced manufacturing technology (AMT). This paper offers such a new appr oach by proposing an operational framework for measuring the impact of AMT on productivity gains at the firm level. The approach is a comple ment to the conventional input/output analysis and is based on the rea lization that any attempt to capture the benefits of AMT should emphas ize the 'outcome' or effectiveness of the operation rather than only t o accentuate its 'output' or efficiency. The framework presented is su fficiently general that it can be used in assessing any form of new te chnology and its introduction into the firm.