New users often are surprised at how chaotic the Internet appears. The
y have heard so much about it and then find that it is a jumble of men
us and resources. Even so, it is possible to find answers to reference
questions on the Internet. This paper outlines a method for doing so.
The method involves five steps: gather information and tools, learn t
he terminology, assemble a manual, write a strateg, and make bookmarks
. The paper offers medical reference scenarios that illustrate how to
search a database, find a program, find a document, and telnet to anot
her site on the Internet.