RELATIONAL ASPECTS OF COMPUTER-MEDIATED COMMUNICATION - EXPERIMENTAL-OBSERVATIONS OVER TIME

Many fear that electronic communication may be less rich in social cue s and, therefore, dehumanize organizations. Walther's analysis and con trolled study show that electronic communication can promote some surp rising, positive relational communication between people. His approach to experimenting with relational communication and his method for cod ing the results will be most interesting to the reader.