Although lay referrals are known to be important as factors affecting
the use of professional services, less is known about how individuals
use lay consultation in evaluating symptoms. The amount and type of ad
vice given by persons in the social network is especially important wi
th respect to self care of symptoms that never reach the attention of
professional caregivers. This article provides information on how ofte
n and from whom elderly citizens seek and receive consultation, such a
s family and friends, when they experience common symptoms. Findings s
uggest that female relatives are important sources of advice but that
neither gender nor living arrangements are closely related to the tend
ency to seek lay advice for common symptoms. Subjects who consulted la
y advisers about arthritic symptoms also were more likely to seek prof
essional consultation.