The recent reports that popular panaceas are not working most of the t
ime is not surprising; they are applied anti-systemically. These failu
res have two principal sources. First, they manipulate the parts of sy
stems without regard to how their manipulations affect the whole throu
gh interactions of the parts. Second, they tend to do the wrong things
righter rather than the right things. It is better to do the right th
ing wrong that the wrong thing right; the former leads to learning; th
e latter to reinforcement of error.