A. Krackow et T. Blass, WHEN NURSES OBEY OR DEFY INAPPROPRIATE PHYSICIAN ORDERS - ATTRIBUTIONAL DIFFERENCES, Journal of social behavior and personality, 10(3), 1995, pp. 585-594
Using Milgram's obedience work as background, this study explored nurs
es' compliance in carrying out physician orders which were felt to be
potentially harmful to the patient. Questionnaires were sent to 500 li
censed registered nurses asking them to recall the most recent time th
ey either carried out or refused to carry our an inappropriate physici
an order. Analyses of demographic data and data related to circumstanc
es surrounding the incidents revealed no significant differences betwe
en compliant and non-compliant nurses. Importantly, however, attributi
on of responsibility for potential harm to the patient differed signif
icantly as a function of compliance in a manner consistent with Milgra
m's ''agentic state'' concept. In addition, we found evidence that reg
ardless of level of compliance physician power is perceived by nurses
as primarily legitimate authority.