MAPPING PERCEPTUAL AND COGNITIVE PROCESSING FOR THE EFFECTIVE USE OF GRAPHICAL DISPLAYS IN SHOP-FLOOR SCHEDULING TASKS

Research in the area of information displays has indicated that graphi cal displays may increase performance on certain complex decision-maki ng tasks. This research investigates the cognitive processing of the d isplayed information in addition to the traditional perceptual process ing of the displayed information. It is hypothesized that type of task and the level of cognitive processing exhibited by the human performi ng the task will affect the type of graphical display associated with higher performance. Results indicate that the integral display facilit ates better performance for the scheduling task in which integration o f the information is required. (C) 1995 John Wiley & Sons, Inc.