Mw. Wischnowski et Ja. Mccollum, MANAGING-CONFLICT ON LOCAL INTERAGENCY COORDINATING COUNCILS, Topics in early childhood special education, 15(3), 1995, pp. 281-295
Conflict resolution is an important communication skill for members of
local interagency coordinating councils attempting to coordinate serv
ices to young children with special needs and their families. Harbin a
nd McNulty (1990) proposed a conceptual model of local interagency cou
ncils and described six dimensions of the collaborative process among
agencies providing early intervention services. Each dimension (climat
e, people, resources, agency, process, policies) has the potential of
becoming a barrier to collaboration. This article reviews the literatu
re on conflict resolution skills within the context of these six poten
tial barriers, identifying strategies that may reduce these threats to
collaboration.