The ease of adjustability of 'ergonomic chairs' was investigated. Twen
ty-six chairs were classified with respect to control features. There
were 24 different types of control arrangements. Twenty subjects parti
cipated in a series of three experiments. The first experiment investi
gated what types of control mechanisms could be identified by naive us
ers who had received no training or instruction in the use of control
devices. The chairs were classified into five broad categories, and on
e chair from each category was tested. Two control design features, co
ntrol discernibility and control feedback, significantly improved user
s' understanding of the adjustability controls. In the second experime
nt controls on 20 chairs were evaluated. Subjects were first trained i
n the operation of the controls for each chair; and then they performe
d a chair adjustability task. Six control evaluation criteria were use
d: reachability, force, ease of operation, preference, time to adjust,
and number of control activations. Controls with long levers were pre
ferred to controls with short levers or push buttons. The third experi
ment investigated the effect of the number of adjustability features o
n ratings of comfort and time for adjustment. Four chairs with differe
nt levels of control complexity were evaluated. The chair with the gre
atest number of adjustability controls took significantly greater time
to adjust and was also judged to be the most comfortable.