The responses of institutions to 'acting out' in personality disordere
d individuals may perpetuate such behaviour. Inadvertently, such respo
nses remove the potential for these individuals to learn from experien
ce and to mature psychologically, to individualize. This is because in
stitutions, first and foremost, serve the needs of society. In perform
ing this wider function, they often do not meet, sufficiently, the the
rapeutic needs of the individual. The result is a stalemate in which b
oth the individual who acts out and the institution continue to suffer
. An awareness of the interaction between the individual and the 'inst
itution', and particularly an awareness of the often complementary sty
le of their interaction, victim-victimizer, may empower professionals
working in institutions to break the therapeutic stalemate. However, t
o achieve this requires changes in attitudes and behaviour on the pan
of staff and some restructuring of the internal organization of their
institutions so as to influence both staff-staff and staff-patient rel
ationships. We discuss how some principles of Henderson Hospital's dem
ocratic therapeutic community model, which helps to avoid some of the
pitfalls which otherwise can lead to therapeutic stalemate, can be tra
nslated to institutions which of necessity operate at different levels
of security and how they may be applied in non-specialist settings.