OPTIMAL CAPACITY OF A FIRMS COMPUTER BACKUP CENTER

Continuous provision of computing services is a crucial concern to mor e and more organizations characterized by a heavy use of computers to promote their survival and prosperity. Yet despite the costly conseque nces of computer system breakdowns, few research results are available to guide business firms in managing the risks of computer system brea kdowns. This paper identifies a number of common strategies to cope wi th the computer downtime problem. Useful analytical models and solutio n procedures are then proposed to tackle this critical problem.