Jk. Esser et Rg. Marriott, MEDIATION TACTICS - A COMPARISON OF FIELD AND LABORATORY RESEARCH, Journal of applied social psychology, 25(17), 1995, pp. 1530-1546
This article responds to a concern that laboratory experiments, relati
ve to field research, are poorly suited for the study of mediation. An
overview of the study of mediation is presented. Methods of field and
laboratory research on mediation are described. Then the issue of the
generalizability of laboratory research to field settings is discusse
d. Finally, the results of field and laboratory research on mediation
tactics are compared. Most research on when mediators choose to use sp
ecific tactics has been field research, but the few laboratory studies
have provided comparable results. Both laboratory and field research
have been employed to determine the effectiveness of mediation tactics
in helping the parties to settle the dispute and fairly consistent re
sults have been obtained across these settings. We conclude that labor
atory experiments on mediation should not be considered inferior to fi
eld research methods, but rather should be considered complementary.