Knowledge acquisition is an important aspect of intelligent systems. T
he usefulness of such systems depends on system completeness and consi
stency. Case-based reasoning is a useful means of matching a natural h
uman mode of dealing with complex problems through systematic recordin
g of experience. However, this approach requires that representative c
ase sets be considered in the knowledge acquisition phase, and once th
ese case sets have been acquired, an efficient means of retrieving the
m is needed. M-CLASS is an ordinal classification model that gives str
ucture to a knowledge acquisition environment where cases could be the
source of knowledge. The M-CLASS system assures consistency and provi
des a means of checking for completeness. The system is demonstrated w
ith a medical example.