THE CLIENT STILL RANKS FIRST IN UNIVERSITY-OF-ALBERTA LIBRARY RESTRUCTURING

The University of Alberta Library, faced with a 20% budget reduction b y 1997, is taking positive steps to restructure its services to client s. This paper lists six basic principles that underlie efforts at subs tantial organizational restructuring. Consolidating service points, st reamlining acquisitions functions and outsourcing cataloging fuctions will allow the reassignment of more than 40 staff members from technic al services to public services units. The pros and cons of these chang es are discussed.