A TECHNICAL-SERVICES PERSPECTIVE OF IMPLEMENTING AN ORGANIZATIONAL REVIEW WHILE SIMULTANEOUSLY INSTALLING AN INTEGRATED LIBRARY-SYSTEM

In December 1992, Appalachian State University Library personnel embar ked on a lengthy, wide-ranging assessment of the Library's organizatio nal structure. In March 1994, after over a year of preparation, examin ation, and study, a steering committee presented a new organizational model to Library staff and faculty. In February 1994 a contract was si gned to install a new integrated library system (INNOPAC). The latter half of 1994 was devoted to implementing the new organizational model while simultaneously installing the new automated system. This paper d escribes the unique challenges this situation presented to the organiz ation from a technical services perspective.