Sources of stress, job satisfaction and coping were investigated in 24
5 general hospital nurses using standardized questionnaires. It was hy
pothesized that coping strategies, social support and job satisfaction
would moderate or buffer the effects of the stressor on psychological
distress, such that those who were lower in coping skills, social sup
port and job satisfaction would be more reactive to stress effects. Ne
gative main effects on mental well-being, as measured by the General H
ealth Questionnaire, were found for workload, lack of social support,
inadequate preparation, conflict with other nurses, conflict with doct
ors and use of avoidance coping strategies. Proposed buffering effects
were investigated using multiple regression analysis to control for t
he main effects. Although consistently in the predicted direction, the
buffering effects were found to be very small and non-significant. It
was concluded that for stress in nurses the results supported a trans
actional model rather than an interactive model for social support and
coping.