In this work we study in detail the Ne vII 2s3p-2s3s singlet line, whi
ch was also the object of a recent experiment. The standard perturbati
ve impact theory predictions are tested against a fully nonperturbativ
e semiclassical impact calculation, taking into account dipole and qua
drupole interactions. Potentially very significant problems with the s
tandard perturbative theory are encountered and discussed, and a simpl
e remedy is proposed.