COMMONALITIES IN REENGINEERED BUSINESS PROCESSES - MODELS AND ISSUES

Authors
BUZACOTT JA
Citation
Ja. Buzacott, COMMONALITIES IN REENGINEERED BUSINESS PROCESSES - MODELS AND ISSUES, Management science, 42(5), 1996, pp. 768-782
Citations number
13
Categorie Soggetti
Management,"Operatione Research & Management Science","Operatione Research & Management Science
Journal title
Management science → ACNP
ISSN journal
00251909
Volume
42
Issue
5
Year of publication
1996
Pages
768 - 782
Database
ISI
SICI code
0025-1909(1996)42:5<768:CIRBP->2.0.ZU;2-V
Abstract
Process reengineering advocates making radical changes in how processi ng systems are structured, such as moving away from systems that use t he principles of division of labor and division of management. Using f ormal system models from queueing theory, this paper explores the cond itions under which such radical changes in system structure are likely to be appropriate. In general, a fairly high degree of variability in task times seems to be necessary.