J. Holmstrom et al., EXAMPLES OF PRODUCTION DYNAMICS CONTROL FOR COST EFFICIENCY, International journal of production economics, 48(2), 1997, pp. 109-119
The paper focuses on the principal issue of production control, i.e. t
o manage the cumulative effects of individually insignificant factors
which together contribute to the difficulties to allocate resources ef
ficiently. In the communication between all actors in the value adding
chain there are delays and distortions which affect how the industria
l enterprise perceives its business environment. The consequences of t
hese delays and distortions can be substantial; end consumption is sev
erely distorted and the factory gets caught in a vicious circle where
false information feeds a capacity load situation that appears nearly
chaotic. The phenomena causing the unmanageable situation are commonly
known as Forrester's demand amplification effect and the Burbidge's l
oad surge effect. It is proposed that the control methods of the enter
prise and the reliability of the communicated information directly aff
ect how successfully the enterprise is able to avoid the aforementione
d situation. The discussion is founded on results from a number of ope
rations development projects in the automotive, sweets, electronics an
d textile industry. The paper describes the effect of demand distortio
n and control surges in a number of enterprises and presents ways of s
olving the problems occurring. In conclusion, the significance of the
results for directing development efforts in manufacturing operations
is discussed.