SCRIPT MANAGEMENT - A LINK BETWEEN GROUP SUPPORT SYSTEMS AND ORGANIZATIONAL LEARNING

Citation
Ks. Keleman et al., SCRIPT MANAGEMENT - A LINK BETWEEN GROUP SUPPORT SYSTEMS AND ORGANIZATIONAL LEARNING, Small group research, 24(4), 1993, pp. 566-582
Citations number
33
Categorie Soggetti
Psychology, Social
Journal title
ISSN journal
10464964
Volume
24
Issue
4
Year of publication
1993
Pages
566 - 582
Database
ISI
SICI code
1046-4964(1993)24:4<566:SM-ALB>2.0.ZU;2-T
Abstract
An important contribution of Group Support Systems (GSSs) may come fro m improvement of organizational memory and learning through dynamic sc ript management. The evolution of script management is briefly outline d with suggested links to organizational memory and learning. Practica l suggestions and research questions are proposed based on the relatio nships among scripts, meetings, and broader organizational processes.