In a two-week-long pilot study, 21 outpatients with acute illness pres
cribed and dispensed with medications were interviewed, using a standa
rd questionnaire, to assess how informed they were of their drug regim
ens and the source of that information. Some trends highlighted by the
study included: (i) patients had a good knowledge of how much medicat
ion to take and how often to take it; (ii) patients had less knowledge
of the exact timing of the medication and the total duration of a cou
rse; (iii) patients had poor knowledge of the intended actions of the
drugs and side-effects; (iv) drug dispensers, more than prescribers, p
rovided the patients with most of the information; (v) written instruc
tion labels on drug packages were the only aid to memory, and the info
rmation they contained was very limited; (vi) 67 % of the patients wer
e literate but ability to read was not related to knowledge of their d
rug regimens; (vii) patients were very poor at asking questions of the
ir prescribers or dispensers. Further studies involving a larger and m
ore varied population sample are warranted.