Cr. Ridley et Dw. Mendoza, PUTTING ORGANIZATIONAL-EFFECTIVENESS INTO PRACTICE - THE PREEMINENT CONSULTATION TASK, Journal of counseling and development, 72(2), 1993, pp. 168-177
Successful consultation relies on the consultant's ability to conceptu
alize the operations of the total organization. An overview of the the
oretical and practical applications of the construct ''organizational
effectiveness'' (OE) is presented in relation to consultation. Barrier
s limiting earlier conceptualizations and applications of the construc
t are identified and discussed A model of OE that melds open systems,
organizational, and consultation theories is presented as a tool for g
uiding maximally beneficial consultation interventions. The implicatio
ns of this model for consultation practice, advancing theory and resea
rch, and professional ethics are discussed.