THIS LINE IS MINE - CONSUMERS PROPERTY-RIGHTS TO TELEPHONE LINES IN OUTBOUND TELEMARKETING

Authors
Citation
L. Ha, THIS LINE IS MINE - CONSUMERS PROPERTY-RIGHTS TO TELEPHONE LINES IN OUTBOUND TELEMARKETING, Telecommunications policy, 17(7), 1993, pp. 540-553
Citations number
27
Categorie Soggetti
Communication,"Information Science & Library Science",Telecommunications
Journal title
ISSN journal
03085961
Volume
17
Issue
7
Year of publication
1993
Pages
540 - 553
Database
ISI
SICI code
0308-5961(1993)17:7<540:TLIM-C>2.0.ZU;2-V
Abstract
On the issue of regulating outbound telemarketing abuses, this paper p roposes a new perspective of recognizing telephone lines as a property of consumers. Philosophically, current approaches to the issue based on privacy and fraud are inadequate to justify the regulation of telem arketers. in implementation, self-regulation and existing governmental measures have both failed to deter malpractices of telemarketers. Tel emarketing is argued to be a legitimate means of communication, so we need to compromise the conflict between the right of telemarketers' ac cess to consumers and consumers' property rights to telephone lines. M aking telemarketing calls should be recognized as a privilege, and lic ensing of telemarketers is proposed as a solution.