Je. Kendall, GOOD AND EVIL IN THE CHAIRMENS BOILER PLATE - AN ANALYSIS OF CORPORATE VISIONS OF THE 1970S, Organization studies, 14(4), 1993, pp. 571-592
Boiler plates, the chairman's message that begins each corporation's a
nnual report, provide a reflection of the self-image of American big b
usiness. This paper uses the method of dramatism for discovering and i
nterpreting corporate dramas inherent in the language of the boiler pl
ates of the Dow Jones Industrials. The U.S. economy of the 1970s provi
des the dramatic setting, with the company as hero, the government as
villain and public interest groups as minor players. The overriding co
rporate drama can be traced to the archetypal drama of pure competitio
n. Understanding corporate dramas allows us to see how companies creat
e a shared rhetorical vision to unify their shareholders with manageme
nt and employees, label actions as good or evil, and influence the pub
lic by putting forward a positive corporate self-image.