A COMMAND MODEL FOR EXECUTIVE INFORMATICS BASED ON LIVING SYSTEMS-THEORY

The Command Model presented here was developed in a project for design ing executive informatic systems (EIS) balancing technical and human d imensions contracted by the Swedish National Board of Civil Emergency Preparedness (OCB). The contract explicitly emphasised new ideas, rath er than piecemeal improvements of existing technology and procedures. The model focuses the intermediate level between operations and strate gy. Executive informatics (EI) encompasses information technology and its use at top-level management, as contrasted with administrative or operative informatic systems. The Command Model categorises the four m ost frequent and important processes of tactical command and is based on symbols from Living Systems Theory (Miller 1978, Miller & Miller 19 90). It can be implemented in software to be used as a front-end to op erative informatic systems for command purposes.