In this paper an approach is developed that accommodates heterogeneity
in Poisson regression models for count data. The model developed assu
mes that heterogeneity arises from a distribution of both the intercep
t and the coefficients of the explanatory variables. We assume that th
e mixing distribution is discrete, resulting in a finite mixture model
formulation. An EM algorithm for estimation is described, and the alg
orithm is applied to data on customer purchases of books offered throu
gh direct mail. Our model is compared empirically to a number of other
approaches that deal with heterogeneity in Poisson regression models.