THE DECISION TO OUTSOURCE INFORMATION-SYSTEMS FUNCTIONS

The decision to outsource IT should be taken proactively after careful evaluation of all advantages and disadvantages, within the context of the organization. In other words, such decisions should not be based solely on single factors that appear to predominate at the time, such as a reaction to a competitor, a response to a temporal down cycle in the economy or a need to retain control over the IT infrastructure. Th is discussion provides practical insight into the outsourcing decision and highlights the significant factors that need to be systematically considered.