Little research has been done on the organization of health services i
n, developing countries. This study uses a checklist approach to asses
s Zimbabwe's health service and combines it with an historical analysi
s. The data include interviews with key staff members of the Departmen
t of Community Medicine and observations by one of the authors during
work as a district doctor. Policy formulation, organization and manage
ment, and resources have developed to a medium level. However, support
of peripheral health workers has been weak. Services on the ground, a
lmost exclusively carried out by non-specialists, are unsatisfactory.
Improvements in health status have mainly been due to the success of s
ervice delivery programmes such as immunization. Diseases which requir
e behaviour changes have not improved or, as in the case of AIDS, even
worsened. Health education services have evolved from a 'village educ
ator' to a 'diploma educator' stage. In order to facilitate the use of
more effective and participatory methods, a speedy upgrading of the s
ervice to a 'specialist stage' is needed together with a further train
ing and reorientation of health workers at district level.